Import Documentation Executive / Delivery Order Coordinator
Job Responsibilities:
- Delivery Order Processing (ODEX & Manual)
- Handling delivery orders through ODEX and manual procedures.
- Coordinating with shipping lines and freight forwarders for timely release.
- Customer Coordination & Service
- Communicating with clients regarding shipment status.
- Addressing customer queries and ensuring smooth documentation flow.
- Documentation & Mail Handling
- Preparing and verifying shipping documents (BL, DO, invoice, etc.).
- Managing emails for documentation and customer queries.
- ICEGATE & Customs Knowledge
- Handling ICEGATE operations for import documentation.
- Coordinating with CHA for customs clearance procedures.
- Daily Status Reporting (DSR)
- Maintaining daily reports of shipments, pending DOs, and clearance status.
- Sharing updates with management and customers.
Required Skills & Qualifications:
- Experience in import documentation, shipping, or freight forwarding.
- Good knowledge of ICEGATE, ODEX, and customs clearance procedures.
- Strong communication and coordination skills.
- Proficiency in MS Office (Excel, Word) and email handling.
